Shipping policy

Thank you for choosing our digital products. As digital downloads, our products do not require physical shipping. This means there are no shipping fees, delivery times, or tracking numbers associated with your purchase. At PaperNRoses we aim to provide the highest quality digital downloads. Downloads are instantly made available upon payment confirmation.

Upon completing your order and payment, the digital files you've purchased will be instantly available for download. You can access them through the following methods:

Download from Your Cart: After finalizing your purchase, you will be directed to your shopping cart. From there, you can immediately download the files associated with your order. Simply click on the provided download link(s) to initiate the download process.

Download via Email: Additionally, we will send you an email containing the download link(s) for your purchased files. Please allow a few minutes for the email to arrive in your inbox. If you don't see the email, kindly check your spam or junk folder.

If you'd like additional help check out this video for step by step instructions: https://papernroses.com/pages/how-to-download-and-import-into-goodnotes-5 

Please note the following important details:

  1. Delivery Time: Since our products are digital downloads, there is no waiting time for delivery. Once your purchase is complete, you can access the files immediately.

  2. Shipping Fees: As mentioned, our digital products do not require shipping. Therefore, there are no shipping fees associated with your purchase.

  3. File Access: After downloading your digital files, it is recommended that you store them in a safe location on your computer or device. This will allow you to access and use the files whenever you need them without relying on repeated downloads.

  4. Technical Requirements: All files are made available in zip format, you'll just need to unzip upon download.

Should you encounter any issues with the downloading process or have any further questions, our support team is available to assist you. Please reach out to us at chantal@papernroses.com, and we will respond promptly.

We appreciate your understanding of the unique shipping considerations for digital downloads. If you have any additional concerns or inquiries, please don't hesitate to contact us.